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Refund policy

Our team takes the utmost care to ensure that there are no quality or manufacturing issues with the product. But in the rare event of there being issues with the product received, we offer Full Refunds if the issue is communicated to us within 10 days of receiving the delivery. Please initiate your refund by filling this Refund Request Form.

We will notify you of your order's refund eligibility within 5 working days. If our team confirms the issue as a manufacturing defect, we will initiate the refund instantly and notify you via email.

Kindly note, misuse of refund policies will lead to cancellation of the refund and the buyer might be prevented from placing future orders. The decision of J. Dutta & Co. in this matter will be final and binding.